Buying art with FAWDECOR

How can I check the size of the artwork?

The dimensions of the work are specified on the artwork page. Any further questions? Please get in touch - we're here to help and we can send you images to give you a better idea of the dimensions of the work.

Is the image on the site an accurate representation of the artwork?

The image is an accurate depiction of the artwork, but it has no contract value. We can send you additional images on request.

If the artwork you ordered is not what you expected, we are incredibly sorry. You have 14 days to return the work after its delivery.

Feel free to take a look at our client feedback.They often tell us that the work is even more beautiful in real life.

How do I buy art on FAWDECOR?

To buy an artwork, you have to click on the button "Acquire this artwork" which is found on all artwork pages. You will then be redirected to your Cart. Once you have clicked 'Proceed', we will ask for your details to organise delivery, and then ask you to choose your method of payment (card, Paypal, or call us for bank transfers). Once the payment has been processed, you will receive confirmation from our payment processor, Stripe. We will then call you right away to confirm that your payment has been received.

What are the accepted methods of payment?

All credit and debit cards (Mastercard, Visa, American Express etc.), Paypal and bank transfer.

Can I pay in installments?

Of course! Contact us to find out more: +90 533 409 55 71

What happens once the payment has been processed?

Once the payment has been processed, the artwork is reserved for you! We will write/call you right away to confirm its availability and delivery times (delivery takes approximately 7 days). Together we will arrange the best day for delivery to the address you provided.

When will my credit card be charged?

Your credit card will be charged at the time of checkout when you confirm your purchase. This is the point when your payment is authorized and processed by our payment gateway. Please note that if you are using a debit card, the payment may be immediately deducted from your account balance.

Can I cancel my order?

My shop accepts order cancellations within 24 hours.

Buyer is responsible for making requests within this timeframe.

Can I return my order?

Of course. Once it's been shipped, the return period begins 14 days after delivery. If the work has been shipped, we will only refund you once the work has been returned to us in its original condition.

Is there a problem with your order confirmation?

Do not hesitate to contact us at any time with any questions: about payment, delivery or anything else.